Lease Exchange Form

In order to better serve our customers, we are making adjustments to our Lease (Customer Care Plan) and our extended warranty exchange policy. We in good faith continued to ship units out based on a simple phone call from the rig(s) indicating the unit(s) were down and that replacements are required ASAP. As we sent units out, it would take an average 3 1/2 weeks to get the original units back and this proved to be difficult to provide appropriate credit memo's, etc.

*Name:
*Email:
*RE-type Email:
*Company Name:
*Phone Number:
*Rig Name:
*Exchange Out Serial #:
As part of this form, we are requesting the ship to address for the replacement units. This can be to a local NOV, Wilson Supply, Total Service, or to your corporate office. The replacement units will be shipped via Pelican cases and will include a return UPS shipping label to expedite the return.
Shipping Information
*Company Name:
*Contact Name:
*Phone Number:
*Address:
Address 2:
*City:
*State:
*Zip:
*Country:
 

2009 HDI Instruments , LLC    •     4130 Directors Row, Houston TX 77092    •     P: 713.688.8555    •     F: 713.688.2228